Sean Desmond

Technology & Product Innovation

• Architected an enterprise React/TypeScript framework featuring an advanced design system and WordPress plugin ecosystem enabling rapid e-commerce implementations across major platforms (WooCommerce, Magento) - as well as specialized, industry specific headless e-commerce offerings (Dutchie Plus).
• Designed atomic component library and a dynamic CSS engine supporting sophisticated theming, responsive layouts, and real-time customization; reduced client implementation times by over 75%.
• Built extensible plugin architecture featuring REST API integration, geolocation services, real-time inventory sync, and fulfillment optimization
• Established comprehensive frontend architecture with advanced features including state management, cookie-based persistence, client-side caching, and event tracking

Strategic & Executive Leadership

• Established engineering processes, technical documentation standards, and quality metrics
• Built strategic partnerships with key technology providers; negotiated enterprise licensing and integration agreements
• Led recruitment strategy for engineering talent; established technical assessment framework and career development paths
• Drove enterprise sales through technical presentations, custom demos, and integration consulting; achieved ~95% client retention rate through hands-on sales engineering

High-Value Engagement Leadership

• Directed cross-functional engineering teams to successfully deliver complex initiatives for industry-leading clients, including Procter & Gamble, AmeriLife (in partnership with Boston Consulting Group), and Marriott Hotels, ensuring seamless execution, robust stakeholder alignment, and measurable business impact.

Transformed Engineering Department Efficiency and Advanced Talent Recruitment

• Optimized resource allocation and performance review processes in the engineering department
• Boosted talent attraction and retention by 30%, specializing in DevOps, systems engineering, data science, and front-end/back-end development

Elevated Engineering Standards & Performance Metrics

• Overhauled code review, CI/CD paradigms, and QA practices.
• Achieved a 45% improvement in engineering KPIs.

Key Contributor to Client Portfolio Expansion

• Drove the acquisition of four major clients, expanding market reach and solidifying the client base through strategic collaboration with business development and partnership teams.

Enhanced Client Relations & Project Excellence

• Ensured effective stakeholder communication, issue resolution, and project staffing.
• Consistently surpassed Pocket Made's standards in client engagement and project delivery.

InSite SPA Initiative

• Handpicked as a consulting leader to spearhead the InSite SPA initiative—an advanced, globally scalable online monitoring platform designed to ensure secure personnel transit and real-time location tracking in high-risk global regions.
• Modernized the application’s front-end by integrating Vue.js into a previously fragmented, unstructured codebase, enabling greater scalability, significantly boosting productivity, reducing page load times, and streamlining iterative development and feature delivery.
• Successfully navigated complex compliance and security requirements, delivering a robust, on-schedule solution that strengthened Exxon Mobil’s global personnel protection strategies and operational readiness.

Key Member of Start-Up Engineering Team

• Served as a core contributor within an early-stage 4-5 member engineering team, architecting and delivering COTA’s flagship oncology data entry and analytics platform from the ground up.
• Played a pivotal role in shaping the product’s technical foundation, driving initial success that fueled rapid company growth and expanded the engineering department to a 75+ member team.

Technical Excellence & Innovation

• Leveraged cutting-edge technologies (NodeJS, NoSQL, AWS, Angular) to create a scalable, cloud-based infrastructure that supported accelerated feature development, real-time data processing, and seamless user experiences.
• Established best practices and guided architectural decisions that ensured long-term maintainability, security, and performance across the evolving product ecosystem.

Multi-Language SDKs Initiative

• Led the creation of versatile SDKs, enabling developers to integrate Heartland’s payment gateway API using their preferred languages (NodeJS, Python, PHP, .NET (C#), Java).
• Significantly streamlined developer onboarding and broadened Heartland’s ecosystem, solidifying its competitive stance in the payment processing landscape.

Modernizing the Payment Gateway

• Spearheaded the transition from a legacy SOAP architecture to a scalable, REST-based .NET API, boosting performance and accessibility across diverse platforms and applications.
• Established a more developer-friendly environment, improving integration speed, reducing maintenance overhead, and enhancing overall customer satisfaction with the platform.